“The Bergendahl Institute approach and methods turned out to be directly applicable to our patient treatment processes. The training and safety culture surveys were very beneficial in creating a more safety conscious environment, which is helping to reduce our risks of adverse outcomes.“
Stephen M. Hahn, Chairman – Radiation Oncology, Penn Medicine, University of Pennsylvania Health System
Johns Hopkins Medicine
“Howard’s experience and expertise has been extremely helpful in our efforts to improve patient safety in our clinic. The nuclear power industry has decades of institutional knowledge on how to manage safe, high-quality operations and Howard brings a detailed knowledge of that to bear on our problems. We have a lot to learn from him.”
Eric Ford, PhD, Assistant Professor – Department of Radiation Oncology and Molecular Radiation Sciences, John Hopkins University
Valley View Hospital
“The Bergendahl Institute helped us use methodologies we hadn’t used in the past-it got us to hone down and focus on what the root cause was instead of playing the blame game. The Bergendahl Institute’s methodologies helped Valley View focus on where the system broke down and how to plug the holes.”
Deb Wiepking, Chief Clinical Officer at Valley View Hospital
“The Bergendahl Institute has been an instrumental part of several of our corporate successes by helping us navigate through Regulatory Challenges, facilitating investigations and Root Cause Analyses of events and by providing valuable mentoring for some of our key Managers.”
Tom Dunn, Vice President of Transmission Services , Vermont Electric Power Company
The Bergendahl Institute President was invited to make presentations to NASA personnel on how to maintain quality performance during times of change. A plenary session and breakout presentation provided guidance to NASA staff on how to maintain high levels of performance while going through major organizational changes.
The Bergendahl Institute provided an assessment of field safety activities as well as corporate safety culture for this unique organization that conducts extremely high voltage – live wire repairs. Training materials and improvement plans were provided.